Viger Cloud Privacy Notice

Who we are

This notice explains how Viger Cloud Ltd, a company registered in England and Wales (company number 17353296), registered office 101, 50 Apex Lofts, Warwick Street, Birmingham, B12 0BA ("Viger Cloud", "we", "us") handles personal data collected through this corporate website and related enquiries. For personal data handled within the Arcarna product, see the separate Arcarna Privacy Notice.

For any privacy question or to exercise your rights, contact us at support@vigercloud.com.

The information we collect

• Enquiry details you submit through our forms: your name, work email, organisation (optional), your message, and your consent to be contacted.
• Context sent with an enquiry: the page you submitted from and any campaign parameters (for example utm_source) present in the link you followed.
• Technical information created automatically when you visit, such as your IP address and request logs held by our hosting and email providers for security and reliability.
• Strictly necessary cookies required for the site to function (see our Cookie Notice).

How we use it, and our lawful bases

• To respond to your enquiry and provide the trial, demonstration or information you asked for — on the basis of your consent and our legitimate interest in responding to you.
• To keep the website secure and working — on the basis of our legitimate interests and legal obligations.
• We do not use your enquiry details for automated decision-making, and we do not sell personal data.

Service providers we share data with

We use a small number of providers to run the site and handle enquiries. Enquiries are delivered to our support inbox by email, the website is hosted on our server infrastructure, and content is managed through a content platform.

• Email/enquiry delivery: our mail provider, Google Workspace.
• Hosting: our server/hosting provider, Hostinger.
• Content management: Sanity (content platform).

International transfers

Where a provider processes data outside the UK, we rely on appropriate safeguards such as UK adequacy regulations or the International Data Transfer Agreement.

How long we keep it

We keep enquiry correspondence only as long as needed to deal with your enquiry and for a reasonable period afterwards, then delete or anonymise it.

Your rights

Subject to UK data protection law, you have the right to access, correct, delete or restrict our use of your personal data, to object to certain processing, to data portability, and to withdraw consent at any time.

To exercise any right, email support@vigercloud.com. If you are not satisfied with our response you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk. Viger Cloud Ltd is registered with the ICO under registration number ZC253289.

Changes to this notice

We will update this notice as our services and providers are confirmed, and we will change the version date above when we do.